Privacy Policy1. DEFINITIONS1.1. The following terms are used in this Privacy Policy:
- Website Administration - authorized employees to manage the website, acting on behalf of the website exomassage.com.tr, who organize and process personal data, and also determine the purposes of processing personal data, the composition of personal data to be processed, actions or operations performed with personal data.
- Personal data - any information relating directly or indirectly to a specific or identifiable individual (subject of personal data).
- Processing of personal data - any action (operation) or set of actions (operations) performed with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
- Confidentiality of personal data - a mandatory requirement for the Administrator or other person who has gained access to personal data, not to allow their dissemination without the consent of the subject of personal data or the presence of another legal basis.
- User of the website exomassage.com.tr - a person who has access to the Website using the Internet and using the Website.
- Cookies - a small piece of data sent by a web server and stored on the user's computer, which the web client or web browser sends to the web server each time in an HTTP request when trying to open a page of the corresponding website.
- IP address - a unique network address of a node in a computer network built using the IP protocol.
2. GENERAL PROVISIONS2.1. Using the Website by the User means consent to this Privacy Policy and the terms of processing the User's personal data.
2.2. In case of disagreement with the terms of the Privacy Policy, the User must stop using the Website.
2.3. This Privacy Policy applies only to the website exomassage.com.tr. The website does not control and is not responsible for third-party websites that the User may follow links to from the website.
2.4. The Website Administration does not verify the accuracy of the personal data provided by the Website User.
3. SUBJECT OF THE PRIVACY POLICY3.1. This Privacy Policy establishes the obligations of the Website Administration to non-disclosure and ensure the confidentiality of personal data that the User provides at the request of the Website Administration when registering on the Website or when placing an order for the purchase of services or goods.
3.2. Personal data, the processing of which is permitted within the framework of this Privacy Policy, are provided by the User by filling out the registration or contact form on the Website exomassage.com.tr in the registration section and includes the following information:
- Full name of the User;
- User's contact phone number;
- Email address (e-mail);
- The address;
- User's place of residence.
3.3. The Site protects the Data that is automatically transmitted during the viewing of advertising blocks and when visiting pages on which the statistical script of the system ("pixel" and google analytics code) is installed:
- IP address;
- Information from cookies;
- Information about the browser (or other program that provides access to the display of advertising);
- Access time;
- The address of the page on which the ad unit is located;
- Referrer (address of the previous page).
3.3.1. Disabling cookies may result in the inability to access parts of the Site that require authorization.
3.3.2. The website collects statistics on the IP addresses of its visitors. This information is used to identify and solve technical problems, to control the legality of financial payments.
3.4. Any other personal information not specified above (purchase history, used browsers and operating systems, etc.) is subject to reliable storage and non-distribution, except for the cases provided for in paragraphs 5.2. and 5.3. of this Privacy Policy.
4. PURPOSES OF COLLECTING PERSONAL INFORMATION OF THE USER4.1. The Website Administration may use the User's personal data for the following purposes:
4.1.1. Identification of the User registered on the website exomassage.com.tr, for placing an order and (or) concluding a Remote Contract with the website.
4.1.2. Providing the User with access to personalized resources of the Website.
4.1.3. Establishing feedback with the User, including sending notifications, requests concerning the use of the Website, the provision of services, processing requests and applications from the User.
4.1.4. Determining the location of the User
4.1.5 Confirming the accuracy and completeness of the personal data provided by the User.
4.1.6 Creating an account for making purchases or concluding contracts, if the User has agreed to create an account.
4.1.7 Notifying the Website User about the status of the order or about actions under the contract.
4.1.8 Processing and receiving payments, confirming tax or tax benefits by the User.
4.1.9 Providing the User with effective customer and technical support in case of problems associated with the use of the Website.
4.1.10 Providing the User, with their consent, with product updates, special offers, price information, newsletters, and other information on behalf of the Website or on behalf of partners of the Website.
4.1.11 Implementing advertising activities with the consent of the User.
4.1.12 Providing the User with access to websites or services of the Website's partners in order to obtain products, updates, and services.
5. METHODS AND TERMS OF PROCESSING OF PERSONAL INFORMATION5.1 The processing of the User's personal data is carried out without a time limit, by any legal means, including in personal data information systems using automation tools or without using such tools.
5.2 The User agrees that the Website Administration has the right to transfer personal data to third parties, in particular, courier services, postal organizations, telecommunications operators, solely for the purpose of fulfilling the order or obligations under the contract with the User, issued on the Website.
5.3 The User's personal data may be transferred to the authorized state authorities of the Republic of Turkey only on the grounds and in the manner established by the legislation of the Republic of Turkey.
5.4 In case of loss or disclosure of personal data, the Website Administration informs the User about the loss or disclosure of personal data.
5.5 The Website Administration takes the necessary organizational and technical measures to protect the User's personal information from unlawful or accidental access, destruction, alteration, blocking, copying, distribution, as well as from other unlawful actions of third parties.
5.6 The Website Administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.
6. OBLIGATIONS OF THE PARTIES6.1 The User is obliged to:6.1.1 Provide information about personal data necessary to use the Website exomassage.com.tr.
6.1.2 Update, supplement the provided information about personal data in case of changes in this information.
6.2 The Website Administration is obliged to:6.2.1 Use the information received solely for the purposes specified in clause 4 of this Privacy Policy.
6.2.2 Ensure that confidential information is kept secret, not disclosed without the prior written permission of the User, and also not to sell, exchange, publish, or disclose in other possible ways the transferred personal data of the User, with the exception of clauses 5.2. and 5.3. of this Privacy Policy.
6.2.3 Take precautions to protect the confidentiality of the User's personal data in accordance with the procedure usually used to protect this kind of information in existing business transactions.
6.2.4 Block personal data related to the relevant User from the moment of the User's request or request, their legal representative, or an authorized body for the protection of the rights of subjects of personal data for the period of verification, in case of revealing inaccurate personal data or illegal actions.
7. RESPONSIBILITY OF THE PARTIES7.1 The Website Administration, which has not fulfilled its obligations, is liable for losses incurred by the User in connection with the misuse of personal data, in accordance with the legislation of the Republic of Turkey, with the exception of cases provided for in clauses. 5.2., 5.3. and 7.2. of this Privacy Policy.
7.2 In case of loss or disclosure of Confidential Information, the Website Administration is not responsible if this confidential information:
7.2.1 Became public domain before its loss or disclosure.
7.2.2 Was received from a third party before the moment of its receipt by the Website Administration.
7.2.3 Was disclosed with the consent of the User.
8. DISPUTE RESOLUTION8.1 Before going to court with a claim for disputes arising from the relationship between the Website User and the Website Administration, it is mandatory to submit a claim (a written proposal for a voluntary settlement of the dispute).
8.2 The recipient of the claim, within 30 calendar days from the date of receipt of the claim, shall notify the applicant of the claim in writing of the results of the consideration of the claim.
8.3 If no agreement is reached, the dispute will be referred for consideration to a judicial authority in accordance with the current legislation of the Republic of Turkey.
8.4 The current legislation of the Republic of Turkey applies to this Privacy Policy and the relationship between the User and the Website Administration.
9. ADDITIONAL TERMS9.1 The Website Administration has the right to make changes to this Privacy Policy without the consent of the User.
9.2 The new Privacy Policy comes into force from the moment it is posted on the Website unless otherwise provided by the new edition of the Privacy Policy.
9.3 Any suggestions or questions about this Privacy Policy should be reported in the "CONTACTS" section.
9.4 The current Privacy Policy is posted on the page at
https://exomassage.com.tr/privacy-policy